The best video security solutions start with great products. But even the best solutions need a team of talented and dedicated professionals, working side by side with their customers, to guarantee a solution that exceeds expectations. Hikvision’s experienced team of security professionals will work tirelessly to meet every challenge.


Hikvision has a dedicated team of security industry professionals who focus solely on supporting and educating the A&E and consultant community about Hikvision products and solutions. Covering the entirety of North America both in the US and Canada, this seasoned group works alongside our sales organization to offer the resources required by the A&E community, including BIM modules, A&E specifications, design tools, and design support. Additionally, the A&E team manages Hikvision’s online A&E portal to provide quick access to the resources needed by our partners in the A&E community.


Hikvision is a global organization that supports the enterprise market with sophisticated products, consistent quality, a supportive dealer program and worldwide distribution. We have dedicated teams that work with architects, engineers and consultants to provide support throughout the sales process, from pre-design to installation, including technical and warranty items. This facilitates our partners’ growth and meets the demand for excellent service from the global enterprise customer.


Hikvision is committed to providing our customers flexibility and freedom to choose best-in-class products that meet the critical demands of their individual applications. Interoperability with third party devices is a key factor in delivering comprehensive, partnered solutions. Hikvision's Application Program Interface (API) is common to all our products and allows seamless interoperability between Hikvision products and third party devices. Our API, with unwavering support from our development team, has resulted in over 200 successful technology partner integrations. Hikvision brings real value to integrators as a trusted, reliable partner.